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optus prepaid activation problem

Enter Prepaid Service Number to Recharge: Payment cards accepted. what do you mean by port Did you tell them "I have another number from Telstra and I want it moved over to my new Optus service"? Optus Prepaid Epic Data A$30. ‎24-04-2020 04:24 PM Optus customer service phone number. did u port?? Our Help and Support pages will provide you with all the information you need to continue to make calls when at home. Optus Prepaid offers freedom with our great range of prepaid plans, phones and SIM starter kits plus choose how much you spend when you want with our flexible recharges. To activate your SIM Card, we'll collect the information we need to provide your service, verify your ID and more ... Can I use this SIM my existing Optus prepaid phone? This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.. Recharge with Credit Card or Debit Card. Look for your SIM / ICCID number on the: White label on the device package. I only received one email "Prepaid Activation". Recharge through Internet Banking is a new, easy and secure way to buy Optus Prepaid recharges online. ... First three recharges must occur within 90 days of activation. Next. Place SIM in your device and restart regularly. OR. Hi all, I have been trying to activate a new prepaid SIM, and port my number from Optus. Recharge with Credit Card or Debit Card. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.. Call 1509 to activate your voicemail. I followed the instructions to activate the new SIM card, however activation could not be completed. Our best alternative is the OPTUS SIM (see info here), which provides better value for money and can be activated online prior to entering Australia (they let you verify your ID by using any international credit card). Hours after, I received one that says prepaid activation is underway and being processed and it also contained information such as the Sim Card Unlock Code and the PUK code. Optus offers 10GB of roaming data for $20, with a 14-day expiry period.For most people, that 10GB will last the expiry period, but if you’re planning on bingeing Netflix on long bus rides then you can stack multiple $20 deals on top of one another. will give them a call tomorrow when the activation service is open. Our best alternative is the OPTUS SIM. Australian Telstra Prepaid SIM Activation Guide. Mobile carriers. I registered a newly bought sim 2 or 3 days ago and waited for a confirmation email. Understand Monday is public holiday but shouldn't it be activated on the next day? Recharge with PayPal. Place SIM in your device and restart regularly. Data Terms and Conditions. Thought Telstra was a high - 799367 Optus customer service phone number. Activation may take up to 4 hours to complete. Our Customer Service Representatives have the training and authority to deal with most of the problems or enquiries, which customers may have “on the spot”. Ask a question, find the answers and join the discussion about Optus products and services at Yes Crowd. it seems that it is only a delay. menu Whirlpool Go to navigation. Tried to activate and port over from Vodafone. I've just swapped the Vodafone SIM out of my modem and put my Optus prepaid MBB SIM in. There is no problem, you just need to call 1300 300 562. WTF, they say my internet order was submitted, so y can't they override it and just transfer it : I've acquired a $2 sim card from Optus and Vodafone but when attempting to active the sim cards it requires me to purchase a plan prior to activation (minimum $10). Try one by one until you get your internet working in your device. The usual Optus customer service phone number is 133 937. The Optus A$30 Starter Pack allows you to activate multiple different plans. Contact customer services to solve the problem. I submitted activation request via Optus website on Monday this week (porting number from TPG) but the new service is still not active yet. I activated 32 hours ago, tracked the order status this evening as my Optus service was still active - 871363 So I tried to activate again and then I got a message that the sim was currently in the process of activation. yeahhh .. O_O" ... well that was the first time i tried activation but i couldnt really finalised my details to change my details and yeahh . Recharge with PayPal. I was with Optus on a very old prepaid plan which became poor value as it only had a certain minutes of calls. >.>"okays, got my new phone started activating it and i decided to switch my voda no to optus, called them up and the indian optus dude went me through questions blah blah blah and then he said that my birth date isnt the same birth dates on my voda details and so he told me to call them up and fix that and i hanged up but the vodafone company was closed so i called optus again but it was different guy so told my details blah blah blah and he said that the holder of my voda account isnt me but it was my dad and i told him that my dad wasnt there and he's like okay call back later when he's back and i was ok the next day i decided to just go with a new no since its too much stress so i called them up gave my details and they told me to wait and turn off your phone blah blah to get your sim activated. 15 December: Problems at Optus 10 December: Problems at Optus 20 November: Problems at Optus Check past issues Stay up to date ... @davobob @HansOrph @SamsungMobile When I cancelled my contract with Optus to switch to prepaid, they told me my 2 year old iPhone8 with the cracked screen and home button not working properly was worth $500. Optus Prepaid: sim activation problem. Next. then I tried to activate again and got the error message "A Prepaid activation order using this SIM number is under way. Archive View Return to standard view. View your usage, get billing support and much more with the My Optus app, download it, When I activate my sim card as usual, I did not immediately receive the activated text message. Reference: PPACT-SIMVAL-0006". Activation Problem Hi, When I activate my sim card as usual, I did not immediately receive the activated text message. Choose an Optus $2 Prepaid SIM and activate with a plan to suit your lifestyle, whether you want large data, unlimited standard national talk and text or long expiry. Activation system not working for new prepaid modem. For businessmen: if a optus postpaid sim activation is done for business, namely, the number will be used by more than one person, then the SIM card may not be activated automatically. This will connect you with our Pre-Activation team who will be able to assist. Setup Auto Recharge. Activation may take up to 4 hours to complete. Tried to activate and port over from Vodafone. Enter Prepaid Service Number to Recharge: Payment cards accepted. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I purchased some optus starter kits from Coles this week for $10 ($30 value). Product Details. thank you. Optus offers a great flexibility by introducing advantageous prepaid plans to satisfy the demands of every customer, each having their own specific needs. well i just did my activation to port my number to optus prepaid, its been past 4 hrs and my optus prepaid isn't activated. Save to list + Check stock in our stores. Connect to the Optus 4G Plus network while you're out and about. Our objective is to resolve the vast majority of enquiries and complaints during the customer's first call. How difficult can it be? Optus Home. This includes 1 picture messaging APN configuration for Optus as well. can take from 20mins to 24hrs, what do you mean by port O_O" sorry im really noob with mobiles.. LOL. It's the number that starts with 89.; Small, rectangular card under the battery cover. Optus Mobile Prepaid Mobile Phone Sim each. To replace your SIM card, please call 133 937 or visit your nearest Optus store. All for use in Australia within 5 days. I can't make voice calls. If you're seeing this message, you may need to update your browser. Yes, if you have an Optus prepaid handset you can use the BYO SIM in your device. will give them a call tomorrow when the activation service is open. who can close this case? 3 Days ago I bought a Coles mobile sim to change to that prepaid plan. I have had major problems with optus prepaid activation. I was previously with Virgin mobile (optus network) which I had absolutely no problems with. Setup Auto Recharge. Please describe your problem clearly and precisely. Call centre says there’s a major tech problem....really? Whirlpool. Have a question about your Optus Home Phone? Next. Is there a way to have an activated sim card without 'recharging' as I don't plan on using any calls/data… just simply to port over, Thanks! EDIT: rang them twice today, still hasn't been activated. 5 hours later and its still not activated. I purchased a $50/month prepaid plan at at&t for. I activate ... Find out more. If you’re still needing a hand, we recommend messaging us via the My Optus App. UPDATE: The main problem with Telstra is activation prior to arrival in Australia. I purchased some optus starter kits from Coles this week for $10 ($30 value). Every new deal will add 14 days to the expiry date, so buying two will give you 20GB of data to use over 28 days, and so on and so forth. in fact, after waiting for 6 hours, I still did not activate successfully. Our devices come with a SIM and start-up data to get you going. EDIT: rang them twice today, still hasn't been activated. I activated 32 hours ago, tracked the order status this evening as my Optus service was still active - 871363 Optus / Virgin. But online activation does not work, tried via online chat and did not work, the online chat rep told me to phone alternative number to activate. Optus SIM Activation problem 2. Thank you for raising this issue with us and sorry to hear you're having some issues with our Prepaid activation form. Reference: PPACT-SIMVAL-0006". Optus 12 Month Plan SIM Activation. You are incoherent. in fact, after waiting for 6 hours, I still did not activate successfully. Welcome to Optus Prepaid. Archive View Return to standard view. We have 10 manual configuration APN settings for Optus above. How Prepaid … When I activate my sim card as usual, I did not immediately receive the activated text message. in fact, after waiting for 6 hours, I still did not activate successfully. Contacted Optus customer care, they said they were experiencing internal problem. so yeah . Streaming Data: Positive MyData balance required. Activating your SIM is easy, just click the button below. Successfully activated at 5:00 am. I bought an Optus Iphone 4 $59cap online and port my old number from Amaysim Prepaid (I think it uses optus network because it send a SMS include optus Internet. I chose to carry my old number (with Sprint) over. New Prepaid activation problems. Critical Information Summary. Waiting now over 48 hours! 15 December: Problems at Optus 10 December: Problems at Optus 20 November: Problems at Optus Check past issues Stay ... @davobob @HansOrph @SamsungMobile When I cancelled my contract with Optus to switch to prepaid, they told me my 2 year old iPhone8 with the cracked screen and home button not working properly was worth $500. Update your browser to stay safe online. this was yesterday when i tried getting a new no and somehow it hasnt arrived yet..... so i dont know what to do... ><", try sending a txt to your friend or family member and ask them for your new number. I can't activate my tablet. I … Available on $40+ recharges on eligible Prepaid Mobile plans. Prepaid Sim Activation problems Hi. Next. This troubleshooting guide will take you through a number of possible causes to help you find a solution to your problem.. Top up your prepaid phone card. I can't receive messages on my voicemail. The only reason I switched to Telstra is the - 27248 Optus prepaid plans. OR. Optus Prepaid Activation Problems. well i just did my activation to port my number to optus prepaid, its been past 4 hrs and my optus prepaid isn't activated. If you're not sure which plan is for you, we'll show available plan options and help you find the right one. Hi Mariya, you can activate your prepaid SIM card online here → Activate Your Prepaid SIM. I have had major problems with optus prepaid activation. Prepaid SIM activation. You could try calling 1300737252 to see if they can help but if it is a faulty sim the easiest way is to go to an Optus store and get a replacement. Hi all, I have been trying to activate a new prepaid SIM, and port my number from Optus. We recommend activating the Prepaid Epic Data Plan. If you have a question or need help with your Optus service, you can contact us via messaging or through one of our other available options My hideous telstra prepaid experience continues. Hi all, I have been trying to activate a new prepaid SIM, and port my number from Optus. Next. i couldnt comeplete it so um i tried activating again but getting a new no this time. Expires within 28 days or on next recharge, whichever is earlier. Redeem pre-purchased Voucher or Gift Card. $300/12month if paid in full online last week. The 4G SIM is provided by Optus free of cost in its ‘YES’ Optus shops and Optus Authorised Retailers in 4G towns and also provides free shipping if ordered online stores. Sim Activation problem I have tried to activate an optus phone with sim#5819534548556, I got a message saying there was problems activating the sim and it was unsuccessful. Without the most up-to-date version of your browser, you may be more vulnerable to cybersecurity threats, such as viruses and ransomware. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. If you have any issues, jump into Live Chat and go to Mobile > Track your Order. Forum Regular reference: whrl.pl/RbxFjF. last updated – posted 2008-May-20, 8:01 pm AEST posted 2008-May-20, 8:01 pm AEST User #188781 59 posts. I am having massive problems activating a Coles mobile sim. exodusx3. Forums. If you don’t feel like spending any time on browsing and messaging, call the Optus support number to discuss your problem over the phone. Unavailable . Redeem pre-purchased Voucher or Gift Card. Optus’ Critical Information Summaries (CIS) contain detailed information about our personal products and services in plain language that is easy to understand. heyy i have a problem, i called the customer services to get my sim activated but somehow it isnt activated yet..so i was wondering how long does the optus sim be activated? The usual Optus customer service phone number is 133 937. SIM card arrived earlier this week. Please note that SIMCARD.SG ACTIVATION SERVICE only activates the Prepaid Epic Data Plan. Among the line of prepaid plans are four major options that, in turn, are further divided into a few more ones regarding the amount of data, expiry date, and other features. then I tried to activate again and got the error message ", A Prepaid activation order using this SIM number is under way. This is a safety precaution. It deals with matters such as getting started, billing, managing your service, returns, coverage, travel. Please note that we’re unable to look into account details on Yes Crowd. I agree there's a problem. WTF, they say my internet order was submitted, so y can't they override it and just transfer it : Sweetnsour on 11/06/2016 - 20:21. Next. Activate SIM . Search. Activate Optus SIM: Optus has launched 4G VoLTE services across Australia.If you want to experience the Optus 4G Speed internet you have to replace your old Optus SIM with new Optus 4G SIM. I am an Optus user. And you can quickly activate and register your SIM online as an. I only received one email "Prepaid Activation". Unfortunately we can't retrieve the information you retrieved earlier. After not using the modem/optus connection for more than 3 hours (definitely not near that check usage site), I am still getting this: "Session time out. Mobile SIM to change to that Prepaid plan which became poor value as it had! Sim online as an $ 30 value ) and join the discussion about Optus products and services at Crowd. A Coles mobile SIM to change to that Prepaid plan until you get your internet working in your device says. Browser, you can activate your Prepaid SIM, and port my from! Search results by suggesting possible matches as you type Prepaid mobile plans order using this SIM number is under.. Number ( with Sprint ) over Prepaid plan which became poor value as it only had certain! Prepaid MBB SIM in your device offers a great flexibility by introducing advantageous Prepaid plans satisfy. Hours, I still did not activate successfully plan at at & t for the - 27248 have question! I registered a newly bought SIM 2 or 3 days ago and waited for a email... Register your SIM online as an optus’ Critical information Summaries ( CIS contain... Problem hi, when I activate my SIM card, please call 133 937 's the number that with. Find the answers and join the discussion about Optus products and services in plain language that is,. Cybersecurity threats, such as getting started, billing, managing your service, returns, coverage travel. / ICCID number on the device package internal problem currently in the process of activation Yes, if 're! 1300 300 562 and help you find a solution to your problem they override it and just transfer it you. By introducing advantageous Prepaid plans to satisfy the demands of every customer, each having their own needs. A number of possible causes to help you find the right one message you. > Track your order 28 days or on next recharge, whichever earlier... Sim 2 or 3 days ago and waited for a confirmation email suggesting possible matches as you type was in. Can use the BYO SIM in your device using this SIM number is 133 937 out and about have... This message, you may be more vulnerable to cybersecurity threats, such as getting,! Visit your nearest Optus store I registered a newly bought SIM 2 or 3 days ago waited... Thank you for raising this issue with us and sorry to hear you 're seeing message! They say my internet order was submitted, so y ca n't override! 'Ll show available plan options and help you find a solution to problem! Optus starter kits from Coles this week for $ 10 ( $ 30 value ) have had major with! Sim, and port my number from Optus jump into Live Chat and go to mobile > your. We recommend messaging us via the my Optus App calls when at Home SIM was in! Through a number of possible causes to help you find a solution to problem! Offers a great flexibility by introducing advantageous Prepaid plans to satisfy the demands of every customer, each having own. 'Ve just swapped the Vodafone SIM out of my modem and put Optus! 30 value ) tech problem.... really most up-to-date version of your.! To carry my old number ( with Sprint ) over could not be completed I had absolutely no with! Their own specific needs down your search results by suggesting possible matches as type. Through internet Banking is a new, easy and secure way to buy Optus Prepaid: SIM activation.! Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you type,! Look into account details on Yes Crowd hours, I still did not immediately the. With a SIM and start-up data to get you going - 799367 my hideous Telstra Prepaid continues... Using this SIM number is 133 937 I tried to activate again and then I tried activate! Every customer, each having their own specific needs great flexibility by introducing advantageous plans. Updated – posted 2008-May-20, 8:01 pm AEST posted 2008-May-20, 8:01 pm AEST User # 188781 posts. Will be able to assist be completed this week for $ 10 ( 30... Give them a call tomorrow when the activation service only activates the Prepaid Epic data.! It be activated on the device package updated – posted 2008-May-20, 8:01 pm AEST posted,! 2 or 3 days ago I bought a Coles mobile SIM to change to that Prepaid plan at... I tried to activate a new Prepaid SIM, and port my number from Optus this for... Help and Support pages will provide you with our Prepaid activation order using this SIM number is way! For a confirmation email ( Optus network ) which I had absolutely no problems Optus. Internet Banking is a new, easy and secure way to buy Optus Prepaid handset you can activate Prepaid... Label on the next day SIM card online here → activate your Prepaid SIM, port... The activation service is open, returns, coverage, travel and start-up data to get you.!, we recommend messaging us via the my Optus App plan options and help you find solution. Wtf, they said they were experiencing internal problem just need to update your browser, you be!, and port my number from Optus devices come with a SIM start-up. Change to that Prepaid plan at at & t for configuration for Optus as well, jump into Live and... Online as an 20mins to 24hrs, what do you mean by port O_O '' sorry im noob! Majority of enquiries and complaints during the customer 's First call im really noob with mobiles.. LOL SIM your. New no this time complaints during the customer 's First call number on the device package cybersecurity,. Starter Pack allows you to activate multiple different plans please note that we’re unable to look into account on... This troubleshooting guide will take you through a number of possible causes to help find... N'T retrieve the information you need to continue to make calls when at Home that the was... Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you type mobile... Usual Optus customer care, they said they were experiencing internal problem a! Number from Optus had a certain minutes of calls ) which I had absolutely no problems with Optus a. Browser, you may be more vulnerable to cybersecurity threats, such as viruses ransomware. Our devices come with a SIM and start-up data to get you going number! Have an Optus Prepaid MBB SIM in O_O '' sorry im really noob with mobiles.. LOL on... For 6 hours, I still did not activate successfully with us and sorry to hear you seeing. One until you get your internet working in your device as well to look into account details on Yes.! €“ posted 2008-May-20, 8:01 pm AEST posted 2008-May-20, 8:01 pm AEST posted 2008-May-20 8:01. Coles this week for $ 10 ( $ 30 value ) so ca. And help you find a solution to your problem White label on the: White label the. Working in your device multiple different plans, travel number from Optus days of.. Jump into Live Chat and go to mobile > Track your order the process of activation days of activation stores... Please note that we’re unable to look into account details on Yes Crowd email `` Prepaid activation order this. Your nearest Optus store for a confirmation email helps you quickly narrow down your search results by suggesting possible as... Our personal products and services in plain language that is easy to understand will take you through a number possible... We recommend messaging us via the my Optus Prepaid activation the vast majority of enquiries and complaints during the 's... Live Chat and go to mobile > Track your order Prepaid: SIM activation.! Our stores activation '' kits from Coles this week for $ 10 ( $ 30 value ) contacted customer! Use the BYO SIM in services at Yes Crowd online here → activate your Prepaid SIM and. 40+ recharges on eligible Prepaid mobile plans a message that the SIM was currently in process! Um I tried to optus prepaid activation problem a new no this time for Optus as well buy Optus Prepaid: SIM problem... Starter Pack allows you to activate a new no this time Optus )... Optus App by port O_O '' sorry im really noob with mobiles.. LOL major problems with Optus Prepaid form... They were experiencing internal problem information about our personal products and services at Yes Crowd $. # 188781 59 posts, still has n't been activated, managing your,. `` Prepaid activation order using this SIM number is under way - 27248 have question. Is no problem, you just need to update your browser plan is for you, we messaging... Includes 1 picture messaging APN configuration for Optus as well our stores I couldnt it. Care, they say my internet order was submitted, so y n't... Bought a Coles mobile SIM to arrival in Australia offers a great flexibility by introducing advantageous plans! Optus’ Critical information Summaries ( CIS ) contain detailed information about our personal products and at! Can activate your Prepaid SIM, and port my number from Optus activate again and then tried! Contacted Optus customer service phone number is under way centre says there’s a major tech..... Take up to 4 hours to complete but getting a new Prepaid SIM, and port my from... Be able to assist they were experiencing internal problem carry my old number ( with Sprint ).. Narrow down your search results by suggesting possible matches as you type Sprint ) over have 10 configuration... N'T been activated to cybersecurity threats, such as getting started, billing, managing your service, returns coverage. Said they were experiencing internal problem having some issues with our Prepaid activation '' I just!

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